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Workflow Executions

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Workflow Executions

The Workflow Executions section allows you to track how your Workflows are performing.Manage AI Incident Assistant Workflows

Use the drop-down menu at the top right of the screen to adjust the selected time period.

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Workflow Executions 

The following report widgets are available in the Workflow Executions section:

Report

Description

Total Executions

Total number of times that all of your workflows have been used. 

Unique Workflows

Total number of unique workflows, and the average number of times each has been used. 

Average Duration

The average number of time each workflow execution takes. 

Executions Over Time

Daily count of your workflow executions, over time.

Top Workflows

Top 10 most frequently used workflows. Each workflow displays the number of times it was used, and the average execution time. 

Type Distribution

A pie chart comparing the types of workflows executed. Hover over a section of the chart to view the number of times the type of workflow was executed, and the percent of the total number of executions. 

Daily Workflow Type Trend

Displays trends in workflow executions over time, broken down by type. Hover over a specific section of the chart to view the number of workflows by type that were executed on that day. 

Daily Executions by Workflow

Breakdown of daily workflow executions by workflow name, over time.

All Workflow Execution Metrics

Detailed statistics for all executions, by workflow.

The following information is displayed for each workflow:

  • Workflow name - the name of the workflow, as defined in the workflow execution configuration.

  • Workflow type - the type of workflow (scheduled workflow or channel hawk).

  • Total executions - the number of executions that took place.

  • Average duration - the average amount of time that the workflow took to execute.

  • % of total - the percent of executions that used this workflow, out of the total.

Recent Workflow Execution Results

The latest 500 workflow executions.

At the top of the section, you can filter by Workflow Name, Workflow Type, or App Type.

Click Export to CSV to download a CSV file containing the table. 

The following information is displayed for each workflow execution:

  • Workflow name - the name of the workflow, as defined in the workflow execution configuration.

  • Workflow type - the type of workflow (scheduled workflow or channel hawk).

  • App - the chat tool where the workflow was executed (Slack or Teams).

  • Duration - the amount of time that the workflow took.

  • Date - the date and time when the workflow execution occurred.

  • Trigger message - the message that caused the workflow execution to occur.

  • Response - AI Incident Assistant's response resulting from the workflow execution.